1. For claims processing, all necessary documents have to be submitted. The list below is indicative and, depending the nature of the claim additionnal documents can be required in order to make a final decision.
2. From the moment all the documents are received, the Insurance Company will have 15 working days to give a response to the Insured towards the acceptance or refusal of the claim. If the Claim is accepted and a reimbursement note is issued in favor of the Insured, the Insurance Company is excluded of any liability in regards to the banking delays to make effective the wire transfer to the Insured account.
3. The submission by the Insured of the required documents needed to assess the Reimbursement request does not guarantee the approval of the claim.
Tick the appropriate document to confirm that you have the document available to attach with this claim request
Upload all required and available documents in next screen
Helplines: +233 (0) 302 634 777
Email: info@enterprisegroup.com.gh
